News

View USP’s monthly locate statistics.

On November 19, 2024, USP passed its ISO 9001:2015 re-certification audit. Since November 2020, our Quality Management System has been certified to the International Organization for Standardization (ISO) standard, emphasizing our commitment to the highest quality of service and continuous improvement.

This month’s edition includes explains USP’s ISO 9001 certification, explores the data in the CCGA’s 2023 DIRT Report, provides holiday safety tips, and more!

View USP’s monthly locate statistics.

Check out the October edition for a review of USP’s 2024 ambassador season and season four of The Safety Moment podcast, details about USP’s cyber security policy, information about the review of the CSA Z247 standard (damage prevention for the protection of underground infrastructure), and more!

USP takes its responsibility to protect user information and our members’ digital assets seriously. We made cybersecurity a priority in 2020 and have completed our IT protection roadmap. The summary of the system protections and policies we have in place is outlined in this document.

View USP’s monthly locate statistics.

In the September edition, we review ALP ticket volumes since the program launched, share observations from Ontario One Call’s inaugural conference and tradeshow, reflect on Contact Centre operations compared to previous years, and more.

The August edition provides information about the 30-metre safety zone around pipelines, explains the importance of accurate ticket mapping, explores the impact of our new Agent Incentivization Program, and more!