Videos

Learn how to navigate the web portal and submit a locate request online.

Check out these timestamps for information about specific topics:

0:05 – Registration & User Profile
2:44 – Ticket Details
6:11 – Search Dig Site & Mapping
11:04 – Submission Page & Ticket Actions
14:15 – Search Tickets & Ticket History
15:02 – Ticket Settings
15:40 – Positive Response

After you submit your locate request, review the PDF copy of your ticket and ensure all information is accurate. Incorrect ticket information can lead to damaged utility lines and safety risks for you and your community.

Watch this video to learn what each ticket field means.

What is a “ground disturbance?” Anytime you disturb the ground, regardless of depth, it’s considered a ground disturbance. Watch to learn more about ground disturbance and the consequences of neglecting to click before you dig. Get all the details and ensure your team is prepared by registering for a Ground Disturbance 201 Standard course.

If you’re planning on doing yard work, remember to get your underground utilities located. This is important for any ground disturbance, whether you’re building a deck, putting in a new fence, or building your backyard oasis. Here’s a handy guide for what you’ll need to do to prepare.