Videos

After you submit your locate request, review the PDF copy of your ticket and ensure all information is accurate. Incorrect ticket information can lead to damaged utility lines and safety risks for you and your community.

Watch this video to learn what each ticket field means.

Learn how to navigate the web portal and submit a locate request online.

Check out these timestamps for information about specific topics:

0:25 – Registration
3:24 – Ticket Details
8:32 – ALP
9:08 – Ticket Mapping
13:06 – Ticket Actions
20:55 – Ticket History
21:46 – Positive Response

What is a “ground disturbance?” Anytime you disturb the ground, regardless of depth, it’s considered a ground disturbance. Watch to learn more about ground disturbance and the consequences of neglecting to click before you dig. Get all the details and ensure your team is prepared by registering for a Ground Disturbance 201 Standard course.