Podcast Transcripts

• Episode 53: Beyond the Alarm: Effective Crisis Messaging
• Episode 52: How Canada Almost Went 811
• Episode 51: Behind the Scenes at Utility Safety Partners
• Episode 50: Collaboration as a Strategic Weapon in Safety Training
• Episode 49: Before You Dig Australia
• Episode 48: The Alternate Locate Provider (ALP) Program
• Episode 47: Getting to Know the Canadian Underground Infrastructure Innovation Centre
• Episode 46: From Call Centres to Self-Service Systems – The Evolution of Damage Prevention
• Episode 45: Podcasting for Safety – Coffee with Jim and James
• Episode 44: Behind the Headset – How USP’s Contact Centre has Evolved from Efficient to Effective
• Episode 43: The Importance of Empathy in Crisis Communications – Part Two with Jon Lovink
• Episode 42: Crisis Communications – Part One with Jon Lovink
• Episode 41: From Infrastructure Resources to the Excavation Safety Alliance
• Episode 40: Navigating the Legislative Journey for Public Safety and Prosperity
• Episode 39: Line Search Before You Dig – UK
• Episode 38: How Best Practices Evolve
• Episode 37: Sea to Sea for PTSD – Chad Kennedy’s Story
• Episode 36: Promoting Safety in a Digital World
• Episode 35: The Fire Within – Cliff Meidl’s Story
• Episode 34: Wellness – More Important Than Ever to Personal Safety
• Episode 33: Understanding the DIRT Report
• Episode 32: Utility Safety Partners – By the Numbers